Missing day 2 Phantom Phenom orb claim

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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)

What exactly is not working?

No Phenom Orb to claim from Web portal

Where in the game did it happen?

On the web portal

What are the steps to reproduce it?

N/A

When or since when did it happen?

Upon the daily reset of Web portal claims

How often do you experience this issue?

This time.

What device are you playing on?

Android phone

Which OS and game version?

Android

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Akkwood

What have you tried so far to fix it on your side?

Reloading the special offers page

Any Screenshots or videos of the issue that help us to understand it better?