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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
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Andre event issue

⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Not loading Andre event tour
Where in the game did it happen?
When I started hard tour of Andre event trial
What are the steps to reproduce it?
I tried starting the hard tour of the Andre event tour TRIAL
When or since when did it happen?
12 mid night EST. I was able to finish normal tour
How often do you experience this issue?
Every time.i tried
What device are you playing on?
Android phone
Which OS and game version?
Most recently updated version on Android...google pixel phone
What is your in-game name (case sensitive!) - (obviously also your Forum name)
piddyq
What have you tried so far to fix it on your side?
Reloading of app, check updates
Any Screenshots or videos of the issue that help us to understand it better?
Comments
-
Hello piddy did you start the hard tour before the maintenance period? If you had the game opened when the maintenance started this could be why. In the future be sure to open a ticket when this occurs. Thanks
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