⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Made web purchase and claims....nothing arrives in game.

SeanOber
SeanOber Member ✭
in WEB PORTAL ISSUES ONLY

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Made purchases on web. Nothing arrives in game. My Scopely ID is linked but that I'd doesn't match my game ID for some reason.

Where in the game did it happen?

N/A

What are the steps to reproduce it?

N/A

When or since when did it happen?

Around 7 pm EST

How often do you experience this issue?

Once

What device are you playing on?

Android

Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)

In game is Sean Big O. Forum is SeanOber

What have you tried so far to fix it on your side?

Reset phone, refreshed web

Any Screenshots or videos of the issue that help us to understand it better?

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