⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

In match frozen wifi connection symbol issue

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Playing in a match then when I make a move with my abilities The screen freezes With the wifi warning symbol

Where in the game did it happen?

In the match multiple times In events and tournaments

What are the steps to reproduce it?


When or since when did it happen?

Last month April and this month May 2022

How often do you experience this issue?

multiple times and it’s annoying

What device are you playing on?

iPhone

Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)


What have you tried so far to fix it on your side?

Restarting my phone and the app multiple times


Any Screenshots or videos of the issue that help us to understand it better?

Comments