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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
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PROBLEM WITH TIME WHEN CLAIMING PRIZES
I am in doubt about this topic since I have lost several prizes since they do not leave space to claim the next prize please review since I have lost prizes within the game for this
Comments
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same here. 500k coins on the last one and now 1500 points here....
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Thanks , We will forward your feedback to the team.
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my screenshot of the issue...
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oh look, todays thing. guess what we can't claim in time...AGAIN
500k coins lost again. yeah its not much but its the principle. 3rd time this month timings have screwed up.
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Yeah, sadly I addressed this in the in-game support got just the standard reply that it is a known issue... let's hope they fix this. They used to do it a 5-day then a 3-day and the 5-day you could get all last 3 rewards in teh same day, hence there was not this issue. Now they do 3-day three times a week and there is only 7 days... so...
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Another timer, another 1500 solo points missed out on it seems.
tally so far:
1m coins
3000 solo event points.
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have experienced this issue 5000 key’s claimed but not received
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This issue is being reviewed and hopefully should be corrected for next week's stamp card
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I can't even login for my rewards, right now
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Did the portal is broken right now? cannot load it
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What is going on with the stamps. Its been wacked all day. Began by not being able to log in. Than i could and showed 200+ stamps but couldnt select it. Now i can select it and its a blank screen. Tried phone and laptop. 450000 points in last stamp seemed great until not being able to claim.
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⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working? I went to claim my prizes for the wholesome feud
Where in the game did it happen?
When I was trying to claim my prize
What are the steps to reproduce it?
I logged out then logged back in
When or since when did it happen?
When the wholesome feud started
How often do you experience this issue?
A couple hours
What device are you playing on?
Android
Which OS and game version?
Android
What is your in-game name (case sensitive!) - (obviously also your Forum name)
Quickdraw401017
What have you tried so far to fix it on your side?
Logged out and back in
That's what the screen looks like,that's where I tried to claim my prizes
Any Screenshots or videos of the issue that help us to understand it better?
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I was trying to claim my prizes
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that would be the kind of issues we can't do anything about on the forum and something you need to contact the game support for
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There's been known issues on and off with the portal for 2 days
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The stamp card isn’t appearing on my screen at all now on any browser, and it’s costing me 450,000 Wholesome Feud Solo Points and the 9th milestone (and the rewards in the attached screenshot)
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We are aware of those Stamp Cards issues and are working on a fix. Meanwhile, we tend to have only 2 rewards in it that match the current time setup and you won't miss out on rewards.
But keep in mind, for the time being, stamp cards have been deactivated completely for performance improvements. Once we bring it back you can use the feature as usual.
Best,
Firpo
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I bought a 3SS Boost for Bron Breakker. After I claimed the rewards I could find the fuse in my roster.
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Hello king, your issue is unrelated to this thread. Please open a ticket with support for missing items. Thanks
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Igualmente yo
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Hallo ich weis nicht ob ich hier richtig bin. Ich habe den neuen Honkey Tonk Man nicht erhalten. Wie bekomm ich ihn noch???
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