⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
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"OOPS There was an error" issue on portal login. Both ScopelyID and FB login.

Boztiger
Boztiger Member
edited March 2022 in WEB PORTAL ISSUES ONLY

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Portal is displaying "OOPS there was an error" when logging in.

Where in the game did it happen?

In the portal

What are the steps to reproduce it?

Anytime I attempt to login

When or since when did it happen?

Since this evening

How often do you experience this issue?

Everytime now

What device are you playing on?

Both Computer and Android phone have same error

Which OS and game version?

Android

What is your in-game name (case sensitive!) - (obviously also your Forum name)

Boztiger

What have you tried so far to fix it on your side?

Uninstalled game, removed FB Link and re-attached, Logged out of FB and re-linked game

Any Screenshots or videos of the issue that help us to understand it better?

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