I've Used The Web Portal For Sometime But For The Past Few Events I Haven't Gotten My Bonus 10k Keys

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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)

What exactly is not working?

I Am Not Getting My Extra 10,000 Keys For Finishing The Logging Onto The Portal

Where in the game did it happen?

In The Web Portal

What are the steps to reproduce it?

It Hasn't Been Working For The Past Couple Events

When or since when did it happen?

At Least The Last Two Times You Could Get A Bonus 10,000 Keys For Web Portal Login

How often do you experience this issue?

It Has Happened At Least The Last Two Times You Could Get A Bonus 10,000 Keys For Web Portal Login

What device are you playing on?

A Samsung Galaxy A50

Which OS and game version?

Game Version 0.541

What is your in-game name (case sensitive!) - (obviously also your Forum name)

In Game Name Is Payne train

What have you tried so far to fix it on your side?

I've Tried Reloading The Page And Claiming It Many Times But Whenever I Go To My Inbox The Bonus 10,000 Keys Won't Show Up However The Other Portal Rewards Will Show The Show Up

Any Screenshots or videos of the issue that help us to understand it better?

I Don't Have Any No