⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Graphics missing or not loading in (Browser play)
⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Images not loading in for me today.
Where in the game did it happen?
Browser gameplay
What are the steps to reproduce it?
Not sure
When or since when did it happen?
11th Feb 2022
How often do you experience this issue?
Started today
What device are you playing on?
Browser (Firefox)
Which OS and game version?
Linux Mint
What is your in-game name (case sensitive!) - (obviously also your Forum name)
UnknownQuantity
What have you tried so far to fix it on your side?
Was working fine yesterday. I have cleared cookies and cache and restarted computer and browser.
Any Screenshots or videos of the issue that help us to understand it better?
Comments
-
Additional shot from store screen
0 -
Same is happening with my game. Tried it in both Google Chrome and Edge.
What exactly is not working?
Images not loading in for me today.
Where in the game did it happen?
Browser gameplay
What are the steps to reproduce it?
Just logging in
When or since when did it happen?
11th Feb 2022
How often do you experience this issue?
Started today
What device are you playing on?
Browser (Chrome)
Which OS and game version?
Windows 11
What is your in-game name (case sensitive!) - (obviously also your Forum name)
Big Wood 3
What have you tried so far to fix it on your side?
Was working fine yesterday. I have cleared cookies and cache and restarted computer and browser.
Any Screenshots or videos of the issue that help us to understand it better?
0 -
⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
Images not loading for Superstars, Medals ( cant access / upgrade them), Titles
Where in the game did it happen?
Roster, Loot, straps, medals
What are the steps to reproduce it?
N/A
When or since when did it happen?
Started this morning 4am GMT
How often do you experience this issue?
every login since then
What device are you playing on?
Web, seen through Firefox ( 97.0) Chrome ( 98.0.4758.82 ) and Edge ( 98.0.1108.5 ) all the latest versions.
Which OS and game version?
Windows 10 and 22010700.0.541
What is your in-game name (case sensitive!) - (obviously also your Forum name)
Dashi112
What have you tried so far to fix it on your side?
Cleared Cache on Chrome, no effect. Checked all browsers are up to date
Any Screenshots or videos of the issue that help us to understand it better?
Images all taken from Edge but issues are same regardless of browser.
0 -
typically this is tied to your connection.
0 -
Images have just come back for me now thanks
0
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