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Characters unable to be used

BobbyTheBrainH
BobbyTheBrainH Member ✭
in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Certain characters don't appear for selection in the matches. They are still in the roster, but I can't use them in any of the game modes except for faction quests.

Where in the game did it happen?

Every match mode

What are the steps to reproduce it?


When or since when did it happen?

Began yesterday

How often do you experience this issue?

Everytime. Once last night i was able to select Andrade, but it was unclear why it stopped again.

What device are you playing on?

Android

Which OS and game version?

Unknown

What is your in-game name (case sensitive!) - (obviously also your Forum name)

BobbytheBrainH

What have you tried so far to fix it on your side?

Reinstalled

Any Screenshots or videos of the issue that help us to understand it better?

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