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Account reset

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DentinUrHead
DentinUrHead Member ✭
edited November 2021 in BUG REPORTS

I logged into my spotify account, and now my account is a fu***d up. I'm not in a faction now-was when I logged out last night, my league lvl has been lowered to 1 from 6, can't raise a toons lvl, upgrade skills, a not more. Can this be fixed?

Comments

  • JD Rayne
    JD Rayne Moderator Moderator
    https://community.wwechampions.com/discussion/6598/not-sure-what-to-call-my-issue

    A little bit of confusion here,

    1. you logged into Spotify and it effected your in game account?
    2. your league level was lowered from 1 to 6?

    it sounds like you will need to reach out to support to find out what is going on with your specific account.

    forum_signature_JD_Rayne.png
  • DrWhargoul
    DrWhargoul Member ✭✭✭✭

    I don't have spotify and I'm not sure the two are related, but once in a while I log into the game and it will say I'm not in a faction and my league is far lower than it should be. But every single time that has happened I've force closed and restarted and it goes back to what it should be OR I've just sat on the main screen and it has slowly updated back to what it should be.

    I was really confused the first time it happened and assumed I'd been kicked from my faction. So @DentinUrHead make sure you've tried restarting a few times and see if that solves it for you.

  • Stagger Lee
    Stagger Lee Moderator Moderator
    https://community.wwechampions.com/discussion/6598/account-reset

    Shouldn't be related to spotify at all unless your spotify is tied to facebook and it's a different facebook than you use for champions which could mean you're logged in under the wrong champions account. You can also reach out to support in game for assistance if it doesn't correct after resets.

  • DentinUrHead
    DentinUrHead Member ✭

    I'm playing on PC I logg in the same exact way each day

  • DentinUrHead
    DentinUrHead Member ✭

    Alot of the game is working today, but the problem I've got now is every time i'm about to win a match the screen refreshes and takes me back to the spot I was at right before the match started. So I couldn't advance any of my league today.

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