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Zombie Havoc skill up rewards issue

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⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Could not collect all my rewards from the Zombie Havoc Skill up competition which is a sub event within the Zombie Havoc solo event. I had acrued 54,000 points, but when I attempted to collect my tier milestones I received a message that I collected 100000 Zombie Havoc solo points and 5000 briefcase keys. It should have been 400000 solo points and 30,000 briefcase keys. Also, on tier four there should have been Zombie Roman Shards and a strap. I didn't get the strap. I also didn't see that I received the Roman shards.

Where in the game did it happen?

In the Zombie Havoc skill up sub-event within the Zombie Havoc solo event

What are the steps to reproduce it?

Collect enough points to get multiple tiers of rewards and then attempt to collect multiple award tiers at the same time

When or since when did it happen?

Just now, only once when I attempted to collect 4 tiers of awards at the same time.

How often do you experience this issue?

Just the once

What device are you playing on?

Android

Which OS and game version?

Updated?

What is your in-game name (case sensitive!) - (obviously also your Forum name)

BobbieTheBrainH

What have you tried so far to fix it on your side?

Can't think of anything. It was an issue with collecting rewards.

Any Screenshots or videos of the issue that help us to understand it better?

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