⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Purchased cash through portal. I claimed it but didn't receive after.

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soonerjrj
soonerjrj Member ✭
edited September 2021 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Cash purchase

Where in the game did it happen

What are the steps to reproduce it?


When or since when did it happen?

5 mins ago

How often do you experience this issue?

Rarely

What device are you playing on?

Android phone

Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)

soonerjrj

What have you tried so far to fix it on your side?

Reboot

Any Screenshots or videos of the issue that help us to understand it better?

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