⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Unable to access the game after updating it

Hi! So I have downloaded and installed the latest update and haven't been able to play on a mobile device ever since. The game keeps asking me to restore progress with Play Games, then reboots itself regardless of my choice. Reinstalling the game didn't help. I've tried contacting support, but no one has responded for over 48 hours.
Comments
-
Same getting nothing from service
0 -
Did you ever get a response? This just happening ro me.
0 -
Hello NotMrRobot, please provide additional details as outlines in the template. Thanks
0 -
My app updated yesterday morning and ever since I haven't been able to get passed the loading screen
0 -
Hello big_homie. Please provide additional details found in the support guide. Thanks
0 -
⚠BEFORE POSTING YOUR ISSUE:
- Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
- Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
- You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)
What exactly is not working?
I can't get into the game as it keeps asking me to restore my previous game. When I click okay it kicks me out and takes me back to the same page. When I've clicked the other options it just does the same thing.
Where in the game did it happen?
Just after the loading screen on the home page
What are the steps to reproduce it?
I just load up the game and then it's there
When or since when did it happen?
It started happening around 2 weeks ago between the 9th and 10th of September
How often do you experience this issue?
Near enough every time I open the game with occasionally being able to get in a play for an hour before it kicks me out again
What device are you playing on?
Mobile phone
Which OS and game version?
Andriod and wwe champions 2021, says it was last updated on the 8th of September
What is your in-game name (case sensitive!) - (obviously also your Forum name)
In game us Amy Aj Styles and forums is AmyAjStyles
What have you tried so far to fix it on your side?
I have uninstalled and reinstalled multiple times, I have tried the game on my different play games and play store accounts but it is the same on both of them. I have also cleared my cache and nothing has worked.
Any Screenshots or videos of the issue that help us to understand it better?
0 -
easy fix is don't press, ok, don't press cancel, don't press the X, just press the back button on your phone instead, it will get back to the game instead of reloading, that's usually a bug with emulators
0
Categories
- All Categories
- 161 General News & Information
- 158 ANNOUNCEMENTS
- 3 FORUM GUIDELINES
- 8.1K WWE Champions
- 4.4K DISCUSSIONS
- 1.1K STRATEGIES, TIPS & TRICKS
- 2.6K TECHNICAL SUPPORT
- 440 WWE Champions Community
- 367 FACTION SEARCH AND RECRUITMENT