⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Empty Loot Boxes

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION

Nope

  1. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  2. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

Loot Boxes are empty on the ring royalty event.

Where in the game did it happen?

During a victory on this event

What are the steps to reproduce it?

Win a match earning loot boxes on the event.

When or since when did it happen?

Since the start of the event today.

How often do you experience this issue?

Started on today’s event.

What device are you playing on?

Happened on both android and iOS

Which OS and game version?

Latest update as of Saturday Evening.

What is your in-game name (case sensitive!) - (obviously also your Forum name)

279707CA-F013-41EA-B33F-0C0E4587614C.jpeg


What have you tried so far to fix it on your side?

It’s not on my end same issue on iOS and android devices.

Any Screenshots or videos of the issue that help us to understand it better?

No loot box prizes:

2C96CD98-3701-4166-AB6A-A5E78E29E0C3.png 6306F0BF-B99A-4424-84C2-30EB03F5D143.png


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