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Missing backstage bags

nickko220395
nickko220395 Member ✭
edited September 2021 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working? the free bag that comes up with you purchase the backstage pass for 9.99


Where in the game did it happen? at the store


What are the steps to reproduce it? unable to reproduce it was a 1 time purchase only


When or since when did it happen? about 2 hours ago


How often do you experience this issue? just once since it was a purchase


What device are you playing on? android


Which OS and game version? android 11 most updated wwe champs app version updated on august 26th


What is your in-game name (case sensitive!) - (obviously also your Forum name) nickko220395


What have you tried so far to fix it on your side? restarting the app


Any Screenshots or videos of the issue that help us to understand it better?

Comments

  • TheNextAD
    TheNextAD Member ✭✭✭
    immagine_2021-09-07_100342.png

    Even though the title it's not what is supposed to be, the topic is hot right now....I've heard reports of people been able to claim the bags from the rewards section in the portal and people who are still waiting for the bonus bags to appear somewhere....so the question is: ticket to support or will the developers fix this without the need for a ticket?


    Meanwhile, can I ask @DKMangler to fix the title of this thread so that everyone interested can keep track of it? Ty

  • DKMangler
    DKMangler Moderator Moderator

    Good morning, these should now be available in your store in game if you made the purchase of the backstage pass. Thanks

    forum_signature_dkmangler-1.png


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