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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
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not receiving claimed rewards

vkrocks
vkrocks Member ✭
edited August 2021 in BUG REPORTS

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?


Where in the game did it happen?


What are the steps to reproduce it?


When or since when did it happen?


How often do you experience this issue?


What device are you playing on?


Which OS and game version?


What is your in-game name (case sensitive!) - (obviously also your Forum name)


What have you tried so far to fix it on your side?


Any Screenshots or videos of the issue that help us to understand it better?

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