My account restore

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1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)

What exactly is not working?

I had to reinstall the App and it is stuck on the Restore Progress Screen. The account is my correct account, i click on OK but it just reloads the game and puts me back in the same spot.

Where in the game did it happen?

Upon opening the game

What are the steps to reproduce it?

any time i open the game

When or since when did it happen?

Today, since reinstalling

How often do you experience this issue?

every time i open the game

What device are you playing on?

Google Pixel 2 XL

Which OS and game version?

I have no clue, i can't get into the game

What is your in-game name (case sensitive!) - (obviously also your Forum name)

MykeJames

What have you tried so far to fix it on your side?

Reinstalling, logging out of Google Play, Logging in through either Facebook or Scopely ID

Any Screenshots or videos of the issue that help us to understand it better?