⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Freezing, Long Loading, Depleted Health

⚠BEFORE POSTING YOUR ISSUE:

  1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
  2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
  3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


What exactly is not working?

I am constantly getting hit with the red ring, with extremely long load times. Often the match never loads, and I am forced to close the app, therefore depleting the Superstar's HP. This also caused me to lose a Blitz, and waste 1000 tickets.

Where in the game did it happen?

Everywhere... Blitz, Tours, etc.

What are the steps to reproduce it?

Play the game. I am not sure what you want me to say here. I play the game, it freezes.

When or since when did it happen?

It seems to have started when Titan Balor's health was increased.

How often do you experience this issue?

Every Single Match!

What device are you playing on?

Android - Samsung Galaxy S9+

Which OS and game version?

OS - 10

Game Version - 0.512.21070690

What is your in-game name (case sensitive!) - (obviously also your Forum name)

TheRealMysterE

What have you tried so far to fix it on your side?

Force closing, restarting game, restarting phone. I have seem others that have uninstalled/reinstalled the game, and it still happens.

Any Screenshots or videos of the issue that help us to understand it better?

Sure do...

Screenshot_20210709-091921_WWE Champions 2021.jpg Screenshot_20210709-143140_WWE Champions 2021.jpg Screenshot_20210709-145644_WWE Champions 2021.jpg


Comments

  • Rastegari
    Rastegari Member ✭✭

    Yeah. Game is unplayable for several in my faction too. Awesome Friday night!

  • TheRealMysterE
    TheRealMysterE Member ✭✭

    Yeah, this is terrible. Interesting to see how feuds will go tomorrow, if they don't get this fixed.

  • JD5318008
    JD5318008 Member ✭✭

    I can’t wait for Scopely to send us 50 health packs for this. Game is completely unplayable.

  • 7rin
    7rin Member
    Screenshot_20210710-142536_WWE Champions 2021.jpg

    It's not going well today.

    Poor Scopely. 🙄

  • Stagger Lee
    Stagger Lee Moderator Moderator

    This should be fixed for most people last night.