⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Bianca SD loading

whipit
whipit Member ✭✭✭

How are we supposed make any progress with loading issues!!

Screenshot_20210515-124021_WWE Champions 2021.jpg Screenshot_20210515-125247_WWE Champions 2021.jpg Screenshot_20210515-125727_WWE Champions 2021.jpg Screenshot_20210515-132637_WWE Champions 2021.jpg


Comments

  • whipit
    whipit Member ✭✭✭

    Please help me!!

    See my screenshots.

    Game froze 17 times in that sd and i usually has 2 x 5ss stars murdered. I drained alot of hp, faction heals and time because of the issue.

    I had nearly 4k hp before event and now a few hundred with titan fued coming. Ive been asking for help for 3 weeks and tickets are closed as a known issue.

    17 times, 5ss= 100hp x 2 stars each time= 3400hp

    3400-750 given to everyone as this was an known issue is still 2650 less

    I am a loyal player and customer spending $200-500 a month. All i am asking is for hp lost due to known issue. And all i get is 3 or 4 closed tickets last 3 weeks

    Please help

  • whipit
    whipit Member ✭✭✭
    1. What exactly is not working?

    Game crash hp lost

    1. Where in the game did it happen?

    Bianca sd

    1. What are the steps to reproduce it?

    Start a sd

    1. When or since when did it happen?

    During sd

    1. How often do you experience this issue?

    At least 17 times. See images

    1. What device are you playing on?

    Galaxy s10

    1. Which OS and game version?

    Android

    1. What is your in-game name (case sensitive!) - (obviously also your Forum name)

    Whipit

    1. What have you tried so far to fix it on your side?

    Kept playing

  • whipit
    whipit Member ✭✭✭
    edited July 2021

    Here are more images from the weekend


    [Edit by Firpo due to violations of our Community Guidelines. Please do not post Support Screenshots!]

  • Stagger Lee
    Stagger Lee Moderator Moderator

    this isn't something we can help with. You would need to contact in game support.

  • whipit
    whipit Member ✭✭✭
    edited July 2021

    You can see i have contact support

    Its been 3 week. Why cant someone just help me!!!

    @DKMangler @Firpo @Stagger Lee

    Didnt realize support shots are not allowed

    Trying to show nobody will help

  • DKMangler
    DKMangler Moderator Moderator

    Hello whipit, is this issue still occurring? Are there other game modes affected?