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RESOLVED: Web Coin/Trivia issue on portal

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Comments

  • Since when did losing the trivia rumble cost 100 web coins? That means if you win 1 out of 2, you get net 0 web coins. What the hell is up with that?

  • MeBot
    MeBot Member ✭✭✭
    edited April 2021

    Can confirm any coins won aren't being rewarded, but any coins spent are being spent. Attempting to do so via the Chrome browser on PC.

  • LlamaDome
    LlamaDome Member

    This is also happening to me and is now rewarding my web coins upon victory.

  • Same issue here. Losing web coins instead of gaining. Please fix and compensate.

  • Bannerman
    Bannerman Member ✭✭

    same issue here losing web coins when entering trivia and not gaining back when clearly win a round this has happened several times today lost around 1500 coins because of this

  • NathanJacobs2
    NathanJacobs2 Member ✭✭

    I'm also now being deducted coins AND energy for doing the damn quiz. Sort this out you morons.

  • Been screwed out of hundreds of web coins. Subtracts 100 every time you start, or it freezes up and ends the quiz while I'm taking it.

  • This same issues is also happening to me. I hope it gets fixed soon with everyone getting at least web coins.

  • FXVásconez
    FXVásconez Member

    The same thing happens to me, since the black market update was made, I enter a trivia and it costs me 1 energy and 100 web coins

  • Parks
    Parks Member

    Same is happening to me.

  • I have won several matches and was first given credit only for the coins to dissappear from my account. Please fix.

  • I have issues travia

    Win match can't add web coins

  • I have issues travia rumble

    I playing macth and win but can't add coin in my account plz help

  • JustinB5632
    JustinB5632 Member

    Not consistent, but it has been taking 100 away from me from random tries too.

  • sosocorgi
    sosocorgi Member
    edited April 2021

    i have a same issue too. cannot have 100 coins though I won.

    Playing throughout desktop PC.

    have no problem with internet connection

  • This content has been removed.
  • xend
    xend Member

    Hi,

    every time i win a trivia rumble i get the web coins added to my current web coins. After i closed the website and opened it again it goes back to the amount i had prior to the trivia rumble.

    So for example i had 500 played and won one trivia that got me to 600. Restarted the portal and i am back at 500.

    Thx for your help

  • KneeganSam
    KneeganSam Member

    I just played trivia for five more rounds. I got 0 questions wrong! So I should have what 500 web coins? Yeah I've received zero and I'm out of everything. So tonight alone I am still owed 1700+ web coins .. I just wasted my last energy on one more degrading round of trivia! I intentionally answered a question wrong to see if it works itself out? And I just got booted. In case you actually are going to do something about this? I'm not sure if I received any yesterday as well

    Thanx4ŴHAT?!,

    Sam

  • Karkus
    Karkus Member

    I have same problem from yesterday. I play Trivia Rumble and win without the fail. I see +100 web coins added.

    I start next round and the 100 coins are gone.

    I am not able to earn any web coins from Trivia Rumble, and I am playing it often to earn great rewards (this way I want to thank you for this opportunity).

    Please take a look on this issue quickly, we will miss many rewards

  • Famouser
    Famouser Member

    I have the same issue with web coins as well, I have at least 400 web coins missing after they are deducted whenever I start a new rumble.

  • lol492363
    lol492363 Member

    I have 300 web coin after i win trivia rumble i get 100 so i have 400 web coins but when i lose the trivia rumble i those 100 web coins are vanishing so i still have 300 web coins and it happend more than once

  • sosocorgi
    sosocorgi Member

    I have a same issue too. cannot have 100 coins though I won.

    Playing throughout desktop PC.

    have no problem with internet connection

  • MattSabre
    MattSabre Member ✭✭✭

    Having the same problem. Win the last match on trivia rumble and you don't get the web coins for it. Please fix this.

  • Hey guys,


    Just wanted to let you know that we are already looking into this issue. There is no ETA yet but we try to resolve it a soon as possible.


    Best,

    Firpo

  • Vipul54
    Vipul54 Member

    If u win a trivia rumble it shows 100 web coins in your account but if u click somewhere else they get dissappear and it shows 0. I won 3 trivias and haven't got any of web coin for winning. Please resolve this issue

  • This content has been removed.
  • The issue should be fixed, but we are still looking into all those cases with lost web coins.


    Best,

    Firpo

  • Update:


    The Lost Web Coins have been restored and we compensated all affected players with an additional 100% of the lost coins.


    Best,

    Firpo

  • mirkes676927
    mirkes676927 Member
    web coins run out on their own and even the energy disappears