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RESOLVED: Web Coin/Trivia issue on portal

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Comments

  • Since when did losing the trivia rumble cost 100 web coins? That means if you win 1 out of 2, you get net 0 web coins. What the hell is up with that?

  • MeBot
    MeBot Member ✭✭✭
    edited April 2021

    Can confirm any coins won aren't being rewarded, but any coins spent are being spent. Attempting to do so via the Chrome browser on PC.

  • LlamaDome
    LlamaDome Member

    This is also happening to me and is now rewarding my web coins upon victory.

  • Same issue here. Losing web coins instead of gaining. Please fix and compensate.

  • Bannerman
    Bannerman Member ✭✭

    same issue here losing web coins when entering trivia and not gaining back when clearly win a round this has happened several times today lost around 1500 coins because of this

  • NathanJacobs2
    NathanJacobs2 Member ✭✭

    I'm also now being deducted coins AND energy for doing the damn quiz. Sort this out you morons.

  • Been screwed out of hundreds of web coins. Subtracts 100 every time you start, or it freezes up and ends the quiz while I'm taking it.

  • This same issues is also happening to me. I hope it gets fixed soon with everyone getting at least web coins.

  • FXVásconez
    FXVásconez Member

    The same thing happens to me, since the black market update was made, I enter a trivia and it costs me 1 energy and 100 web coins

  • Parks
    Parks Member

    Same is happening to me.

  • I have won several matches and was first given credit only for the coins to dissappear from my account. Please fix.

  • I have issues travia

    Win match can't add web coins

  • I have issues travia rumble

    I playing macth and win but can't add coin in my account plz help

  • JustinB5632
    JustinB5632 Member

    Not consistent, but it has been taking 100 away from me from random tries too.

  • sosocorgi
    sosocorgi Member
    edited April 2021

    i have a same issue too. cannot have 100 coins though I won.

    Playing throughout desktop PC.

    have no problem with internet connection

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  • xend
    xend Member

    Hi,

    every time i win a trivia rumble i get the web coins added to my current web coins. After i closed the website and opened it again it goes back to the amount i had prior to the trivia rumble.

    So for example i had 500 played and won one trivia that got me to 600. Restarted the portal and i am back at 500.

    Thx for your help

  • KneeganSam
    KneeganSam Member

    I just played trivia for five more rounds. I got 0 questions wrong! So I should have what 500 web coins? Yeah I've received zero and I'm out of everything. So tonight alone I am still owed 1700+ web coins .. I just wasted my last energy on one more degrading round of trivia! I intentionally answered a question wrong to see if it works itself out? And I just got booted. In case you actually are going to do something about this? I'm not sure if I received any yesterday as well

    Thanx4ŴHAT?!,

    Sam

  • Karkus
    Karkus Member

    I have same problem from yesterday. I play Trivia Rumble and win without the fail. I see +100 web coins added.

    I start next round and the 100 coins are gone.

    I am not able to earn any web coins from Trivia Rumble, and I am playing it often to earn great rewards (this way I want to thank you for this opportunity).

    Please take a look on this issue quickly, we will miss many rewards

  • Famouser
    Famouser Member

    I have the same issue with web coins as well, I have at least 400 web coins missing after they are deducted whenever I start a new rumble.

  • lol492363
    lol492363 Member

    I have 300 web coin after i win trivia rumble i get 100 so i have 400 web coins but when i lose the trivia rumble i those 100 web coins are vanishing so i still have 300 web coins and it happend more than once

  • sosocorgi
    sosocorgi Member

    I have a same issue too. cannot have 100 coins though I won.

    Playing throughout desktop PC.

    have no problem with internet connection

  • MattSabre
    MattSabre Member ✭✭✭

    Having the same problem. Win the last match on trivia rumble and you don't get the web coins for it. Please fix this.

  • Firpo
    Firpo Administrator, Community Manager Scopely

    Hey guys,


    Just wanted to let you know that we are already looking into this issue. There is no ETA yet but we try to resolve it a soon as possible.


    Best,

    Firpo

  • Vipul54
    Vipul54 Member

    If u win a trivia rumble it shows 100 web coins in your account but if u click somewhere else they get dissappear and it shows 0. I won 3 trivias and haven't got any of web coin for winning. Please resolve this issue

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  • Firpo
    Firpo Administrator, Community Manager Scopely

    The issue should be fixed, but we are still looking into all those cases with lost web coins.


    Best,

    Firpo

  • Firpo
    Firpo Administrator, Community Manager Scopely

    Update:


    The Lost Web Coins have been restored and we compensated all affected players with an additional 100% of the lost coins.


    Best,

    Firpo

  • mirkes676927
    mirkes676927 Member
    web coins run out on their own and even the energy disappears