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RESOLVED: Web Coin/Trivia issue on portal

2

Comments

  • NathanJacobs2
    NathanJacobs2 Member ✭✭

    I actually paid real money for energy just to have the trivia crash three times and take my energy. That's without the currency I spent to refresh the shop which I now can't buy anything from thanks to having no currency or energy!


    Here's two examples of it simply "processing" then kicking me out of the trivia.

    Screenshot_20210417_220133.jpg Screenshot_20210417_220046.jpg


  • Skuggblatt
    Skuggblatt Member

    Same here, on top of Trivia randomly freezing, and crashing so i lose my energy and webcoins.

  • Golden Girl
    Golden Girl Member, Content Creator ✭✭✭
    edited April 2021

    Likewise. Very aggravating. When can we expect adequate compensation?

  • Glad I'm not the only one seeing this. Been screwed out of I don't know how many coins.

  • CardenasAucapan
    CardenasAucapan Member ✭✭✭
    edited April 2021

    Please add more ways to earn web coins soon, I already lost all 3 quizzes today because I didn't watch WWE before 1998.

  • Gamebox
    Gamebox Member ✭✭

    i have lost like 1000 web coins so far

  • Bizzo34
    Bizzo34 Member ✭✭

    IGN: Bizzo34


    i have the same issue... when is the compensation coming?

  • Kenny812653
    Kenny812653 Member

    Same here I have lost over 500 webcoins in the past couple of days.

  • GCBrand
    GCBrand Member ✭✭

    Yeah, it makes the Trivia Rumble pointless. You waste energy just to get the Web Coins back. I won 3 straight and I didn't gain any coins. Hopefully this is an issue that can fixed soon.

  • NathanJacobs2
    NathanJacobs2 Member ✭✭

    Also now I've realised I'm not getting any coins for winning a trivia. There's got to be an easier way to do this than answering dumb questions.

  • MrNEWZ
    MrNEWZ Member

    I recently did my weekly grind to try to get enough Web Coins for Sat/Sun items and had been sitting on a ton of energy. When I completed by 43-50 trivia games I noticed that I was debitted web coins and received NO CREDIT for the Trivia completed.


    Please asssit.

  • Firstly , the trivia rumble took all my web coins out by

    1) On selecting the answer it says processing . This takes a minute and then instead of showing it whether the answer is correct or not , it directly throws out of that quiz.

    2) Web coins are lost just by starting a quiz.


    And now even when i have sufficient web coins( 101 ). I'm not able to buy a 60 web coin deal. It shows no sufficient web coins

    image.png


    image.png


  • I'm having the same issue, my web coins are being removed after each round of the trivia, it has removed around 1500 web coins from my account.

  • Benb1
    Benb1 Member ✭✭

    I am also having the same issue. The trivia keeps taking 100 web coins away so you can’t gain any I’ve use up like 30 energy today and should have 600-700 web coins but keeps dropping to 0

  • jbarnett72
    jbarnett72 Member

    Same issue as everyone else. Did trivia 6 times today, won 4 times and lost 25 coins when I continued once.

  • Ujd3m0n
    Ujd3m0n Member

    Each time I am starting a trivia rumble I am losing 100 web coins.

  • KLW
    KLW Member

    Same as everyone above, this is pretty frustrating.....

  • tarukicke56538
    tarukicke56538 Member ✭✭

    I am also suffering from this situation but can't seem to find a way to contact xolla or whatever they are called so that they will fix it and refund me the points im losing.

  • tarukicke56538
    tarukicke56538 Member ✭✭

    I have won several rounds and each time i replay it just takes the 100 i won away from me again and acts as if I had to pay the 100 to play again. Please assist and refund me all my web coins I have lost.

  • whosthis
    whosthis Member

    Hi

    I have noticed that I do not get my prize for answering all 5 questions correct. For a brief moment it shows that the 100 webcoins are added, but after that they are just gone.

  • supersanta_3
    supersanta_3 Member ✭✭
    Screenshot_2021_0418_130752.jpg Screenshot_2021_0418_130704.jpg

    Bought 32 Energy Spent On trivia rumble Won 10 matches...

    Used around 200-300 coins for revive


    But whenever i won the match im losing my Coins...

    im missing 700+ coins

    When I can Get my refund Coins...

  • Joeboxer21
    Joeboxer21 Member

    I've used about eight energy in the trivia rumble, won 5-6 of them and didn't get any web coin from it. I'm still at 10

  • MaiNameIsJaaaaf
    MaiNameIsJaaaaf Member ✭✭

    won multiple trivias but everytime i take a new one the previous reward was deducted immediately

  • It takes away 100 web coins from me even if i don't choose to try again. Fix this shit.

  • Sicrow
    Sicrow Member

    Having same issue

  • Boots2Azzes
    Boots2Azzes Member

    I've been going hard as usual trying to stack web china to collect daily rewards and stay in the top spot overall but I'm not receiving any wen china inn return while gaming energy still taken. PLEASE help, thanks in advance!!

  • DavidGoliath
    DavidGoliath Member
    edited April 2021

    Similar to the above mentioned issue, I have only won one Trivia Rumble game so far, yesterday, but I still have not received the 100 Web Coin prize. See attached screenshots. Thank you for your time and attention to this matter.

    Screenshot_20210418-111753_Chrome Beta.jpg Screenshot_20210418-111810_Chrome Beta.jpg


  • Not receiving winning web coin

    Help

  • ShelarAmey
    ShelarAmey Member

    I' m facing the same issue. I did around 5 trivia rounds but did not received any web coins.

  • I also am having the same issues. In fact I won the trivia twice just a moment ago and I noticed I didn't get any points. Instead it is the same as it was beforehand.