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Rewards not received

Hi. Not received the rewards for milestones 8 and 9 from Welcome back community event despite claiming them through the portal.. Restarted and refreshed the game.


Ign. Jule269406

Comments

  • Reigns187
    Reigns187 Member

    same

    dind‘t Get my Reward Nr.10

    hope they can Help is😢

  • Jule269406
    Jule269406 Member

    And I will add now the reward nr 10 not received too

  • Tomson316
    Tomson316 Member
    edited April 2021

    HI, same as you guys, but i didnt received rewards 1-9, but 10 milestone i claim normal i dont know where the issue is....


    IGN : Tomson316

  • Reveal
    Reveal Member ✭✭
    edited April 2021

    Hello same but didn't receive none of the 10 levels from portal ingame now gonna cost me final 2 milestones please fix this...this seems to happen constantly. IGN REVEAL

  • Hi, did not recieve the milestones rewards from the global event ont he portal.

    IGN-manav bansal

  • donHelgo
    donHelgo Member

    I don't received Milestone 10 , too

  • Bruticus01
    Bruticus01 Member

    I did not receive any of the 1-10 milestones rewards.

  • Boots2Azzes
    Boots2Azzes Member

    Have not received reward 10 for welcome back event and haven't gotten any of the 10 prizes for hogan hof contest either. Please help. Thank you!

  • Dilly_1007
    Dilly_1007 Member

    Hello. I did not receive rewards 1-9 from the welcome back global event. I received reward 10.

  • Avijit_1976
    Avijit_1976 Member

    Claimed all the rewards in wrestlemania global event but some rewards are not sent to my inbox like 2 star gold posters, players appreciation bag etc.... Please check

    Screenshot_20210412_071939.jpg


  • Still didn't receive milestone 5-10 of the Hulk Inductee event


    KaneTheVandal

  • IParesh
    IParesh Member

    Hi.

    I also didn't received any rewards for hulk hall of fame induction global community event rewards.

    I am missing all 10 rewards. I claimed all one after another but not received any items in my inbox yet.

  • sharly2011
    sharly2011 Member

    I didnt recieve global prizes 1-4 got 5-10

    Which hurting me get welcome prize for 10

  • ginababy86
    ginababy86 Member

    Hey so I've been fighting with support about missing rewards I claimed and never received from the portal. There was so much that I missed not to try here. It was even said there was no record of my account being sent these rewards. Please help. It's been weeks of back and forth so I'm coming here. These are the rewards I claimed and was never sent

    Screenshot_20210410-160605.png Screenshot_20210410-160559.png Screenshot_20210410-160553.png Screenshot_20210410-160543.png Screenshot_20210410-160534.png Screenshot_20210410-160525.png Screenshot_20210410-160512.png Screenshot_20210410-160503.png


  • JRSone
    JRSone Member

    I have been going back and forth with support for over 3 weeks now. It was during the Bobby Lashley event.

    I wasn’t credited in the portal for $100 that would have put me at the 220 level.

    I have sent them screenshots of all my purchases and my score only being 120 instead of 220.

    they refuse to do anything and keep referring to the character shards they sent out for the group event that was happening at the same time.

    it is super frustrating and ridiculous that Scopely (a) don’t appear to be reading my messages and (b) keep referring to the wrong event that they sent compensation for.

    i don’t know if a mod here can escalate but I would appreciate it.

  • Stagger Lee
    Stagger Lee Moderator Moderator

    unfortunately we don't have a connection to escalate for support but I understand how frustrating your situation is.