Game is not SYNCING to Facebook & customer service is NOT responding

PLEASE HELP!! IVE BEEN LOCKED OUT OF MY GAME FOR 11 DAYS NOW.

@Firpo - per your instructions please see below

1. What exactly is not working?

Game will not sync to Facebook after tutorial. The game recognizes my progress and game. However it just turns into an endless loop of clicking the "facebook login" blue button. See screenshots.

2. Where in the game did it happen?

On Sat., March 20, 2021. The phone I used for the game was struck by a golf ball and shattered, completely useless.

I had my number transferred to my emergency phone and attempted to login to play. This was the result. SEE SCREENSHOTS

3. What are the steps to reproduce it?

Install game

Complete tutorial

Select Facebook login

Confirm my progress

Confirm the action is permanent

Game restarts to blue Facebook login

Click Facebook login

AND...REPEAT, OVER AND OVER AND OVER AND OVER

4. When or since when did it happen?

Sat., March 20, 2021. I have not been able to play since this date. I have received NO SUPPORT

5. How often do you experience this issue?

When I get a new phone. This is the 2nd time. The 1st time, over 1 year ago, customer service was quick to respond.

6. What device are you playing on?

Samsung Galaxy Note 8 (or Galaxy Note 20 Ultra 5G - Same issue with new phone arrived last Wednesday)

Which OS and game version?

Android 11 on Phone

SEE SCREENSHOT FOR GAME VERSION

7. What is your in-game name (case sensitive!) - (obviously also your Forum name)

T Durden KCCO

8. What have you tried so far to fix it on your side?

Uninstall Samsung Webview updates

Disable Chrome

Factory reset of phone