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RESOLVED: Web Coin/Trivia issue on portal

KneeganSam
KneeganSam Member
edited April 2021 in WEB PORTAL ISSUES ONLY

Hey I was emailed which doesn't seem to be your procedure anymore. I was asked for the second time for screenshots of the issue and told that it's because of the connection on my phone and no I'm not talking about the dude on here in discussions. I'm talking about actual emails. So here I'll post the screenshots on here of what's happening when I click on trivia I pay with web coins then in mid question there is this glitch which no I don't I'm not explaining this again I'm just posting the picture it's clear if it shuts you down in the middle of the game what happens and what you lose okay? Thanks

Screenshot_2020-12-13-01-13-23.png

. It would be nice to be validated heard and showed some respect and at least not have someone berate me with you know what nevermind I know how this goes. I've only had one member of your staff show concern and professionally say a form of apology. Anyway there's the screenshot dude from emails.

**edited for content by DKMangler**

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Comments

  • Moxler
    Moxler Member ✭✭
    edited March 2021

    Everything is awesome in official page, and there is no doubt in it.

    Put some more little games to earn extra coins. Please...

  • paley13
    paley13 Dev Team Moderator

    @Moxler do you have more feedback on Trivia Rumble? What other types of mini-games would you like to see?

    There will definitely be more mini-games and ways to win Web Coins.

  • Moxler
    Moxler Member ✭✭
    edited November 2020

    Hangman, match 3 with timing, find the childhood photos of superstars, etc.

    It's my simple suggestions, so don't take it seriously!

  • @paley13 i can’t find these games or how to use the awesome site properly apart from the post forums 🤷‍♂️ Is this because I’m on iOS??

  • Nayon
    Nayon Member

    you could add a flip the tile games with different superstar and ingame element that would be fun

  • paley13
    paley13 Dev Team Moderator

    @Nayon I like those "tile flip" memory games too. Will look into those. If everybody likes the mini-games, we will definitely make more

  • Where is the trivia rumble?

  • This content has been removed.
  • DKMangler
    DKMangler Moderator Moderator

    Hey champ. I moved this discussion to web portal issues where one of the devs will be able to see this and work through the issue. In the future please keep your posts to the topic at hand to ensure the issue experienced us clear so we can best assist you with a resolution. Thanks

  • paley13
    paley13 Dev Team Moderator

    @KneeganSam I understand your issue but we are unable to reproduce it. Are you getting this issue while your phone is connected to Wifi or only while your phone is connected to 4G/LTE?

    We are trying to reproduce it with your exact scenario. Thank you for your patience here.

  • Hey @paley13 .. On both

  • RealBS
    RealBS Member ✭✭

    Hi all,

    Same thing happened to me just now... I missed a question and selected to pay de 25 points to advance to the next. But instead of showing another question it redirected to the web coin store. I then proceeded to fo to the trivia page again and both times I tried to play the game got stuck with the same error as above. I was using a laptop.

    imagem.png


  • Hi @RealBS thanks for bringing this to our attention, the developers are currently looking into it and we will let you know about the progress.

  • RealDiehl
    RealDiehl Member

    I also have issue with trivia! Play win or lose question redirected to coin store. Next time number 1 has no question just count down. Lose question obviously since there isn't one select 25 redirected to coin store. This has been happing for 3 days. I can't complete a round of trivia??? Help

  • Nash666
    Nash666 Member

    Same happening to me. Done over 100 rumble trivias today before I noticed. I've lost out on over 9000 web coins.

    Please can you credit these as well.


    Thanks

  • Wnn
    Wnn Member ✭✭

    I had 150 web coins, then i won 3 trivias and i still have 150 coins.

  • meh831137
    meh831137 Member ✭✭
    edited April 2021

    The trivia now costs 1 energy and 100 coins and gives a reward of 100 coins if you win. Effectively if you complete a successful run, you're right where you started with lower energy.

  • Xpider80
    Xpider80 Member

    Good morning, I have been having the same issues. I have completed 4 runs. Please fix the issue. Thank you.

  • DesErik20
    DesErik20 Member ✭✭

    Yep having the same issue... I've done like 6/7 trivia and gained zero web coins and only lost energies... Before the launch of an event that requires web coins this looks like a scam for us... Definitely not happy, I'm curious to see if you are going to compensate us on the energies lost

  • TheNextAD
    TheNextAD Member ✭✭✭

    I've noticed that the same happened to me as well....can't help but wonder what's next...

  • Jptmetal
    Jptmetal Member

    i won twice today and got 100 webcoins twice and then they disappeared

  • I have the same issue

  • StixzMcGee
    StixzMcGee Member
    edited April 2021

    I bought the 32 energy back from the web store, now every time I win a trivia rumble I am getting the 100 coin reward but the minute I hit to start a new trivia rumble, it takes away 100 coins...why is it doing this? I should be adding to my total everytime I win and not be going back and forth. I have wasted essentially 13 energy and have made no progress with web coins when it comes to your company unveiling the black market soon.

    Please look into this as it is 100% unfair that I have either wasted energy for nothing or my coins are getting taken away for no reason. I need to be reimbursed somehow and this glitch/bug needs to be looked into immediately, please.


    Thank you

  • Chewwy4R
    Chewwy4R Member

    The same thing happened to me.

  • Sam_Kane_23_Returns
    Sam_Kane_23_Returns Member ✭✭
    edited April 2021

    My webcoins emptied after playing trivia rumble even though i didn't use any to revive a question

  • AntDowns80
    AntDowns80 Member

    it's costing me 100 web coins to play trivia

  • uRodrigo
    uRodrigo Member ✭✭
    edited April 2021

    not everyone knows the history of the wwe, could put other themes like the game itself, specific theme, or the career of the super star


    another interesting thing would be other types of minigames

  • uRodrigo
    uRodrigo Member ✭✭
    edited April 2021

    I liked the idea!

    put a variety of minigames

     I've never been good at questions and answers

  • Golden Girl
    Golden Girl Member, Content Creator ✭✭✭

    Currently, when you get a question wrong in the trivia rumble you get deducted 100 web coins.

    Please advise when the community can expect to have this fixed, especially with the launch of the Black Market.

  • Veiking
    Veiking Member

    I am having a similar problem.