⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Has any tried to play the game on the portal in the web

Rbroome
Rbroome Member ✭
edited March 2021 in WEB PORTAL ISSUES ONLY

I have tried to play the game on the portal as i thought it would be a change then using the mobile phone, and I have noticed that the game is really slow, is there a reason for this and am I using the wrong explorer?

Tagged:

Comments

  • Unknown
    Unknown
    This content has been removed.
  • DKMangler
    DKMangler Moderator Moderator
    https://community.wwechampions.com/discussion/3542/has-any-tried-to-play-the-game-on-the-portal-in-the-web

    Hello @Rbroome your gameplay experience on the portal could be a number of issues. Your browser, your system specs, your internet speeds, etc. Can you provide some more of these details so the team can look into this? Your specs would be most helpful for the team to see. Thanks

    forum_signature_dkmangler-1.png


  • Rbroome
    Rbroome Member ✭

    Hi, My internet speed is 200Mb which i have plug in all the time , I have a Sony VIO laptop around 6 yrs old, I am running the latest windows 10 and my. laptop is 8 RAM, i am using Microsoft edge and i used to use chrome, but that was too slow also, i don't understand as everything else has no issues when using the laptop.

  • Rbroome
    Rbroome Member ✭

    i have updated my explorer and everything seems to be working smother

  • BigBaddyDaddy
    BigBaddyDaddy Member ✭

    This speed and performance of the portal is shameful. They've had years to get this right and the game is unplayable there. I'm running a powerful laptop and using Chrome — the image load lags, the unresponsiveness to mouse clicks, the choppy animation on crate opens make the whole experience as painful as anything I do on my computer daily.

    Absolutely pitiful. The 2 minutes I had to wait to get a page to load for a reward claim is unconscionably bad. Just throw it all away and start again.

Categories