⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

bug destroys non-combat superstars

Stéfy
Stéfy Member
edited November 2020 in BUG REPORTS
when you are going to refreeze when the bug which destroys the superstars who have not fought it has been more than 4 that you are current and it is still not resolved because of this bug I have currently lost 5,000 treatments


Tagged:

Comments

  • DKMangler
    DKMangler Moderator Moderator

    @Stéfy to better assist you we need additional info. Please review the how-to discussion and post an update. Thanks Champ

  • Stéfy
    Stéfy Member

    whan you fix bu who destroye superstar have no hfight

    the bug arrive all time in all superstarwhen start a game and after game crash and when relance the happ the superstar are destroy.

    that is boring and you fault loosed health pack and when have feud or blitz we no have make the better for faction

  • Stéfy
    Stéfy Member

    the bug are here since 4 year and you never fix him and the bug arrived at all superstar guy and girl

    and when arrived the app are close but no have screen at send you

    just make you job or all day you needsend healt pack compensation

  • DKMangler
    DKMangler Moderator Moderator

    Hello Stefy, I believe I understand what you're asking about. For health pack reimbursement you need to go through in-game support. Thanks Champ

  • DKMangler
    DKMangler Moderator Moderator

    @Stéfy I responded to your message in another post. Please avoid posting the same info in multiple discussions as it makes it more difficult to determine root cause of your issues. Thanks Champ

  • This content has been removed.
  • Stéfy
    Stéfy Member
    edited December 2020

    i no receid that and if you make your job on this bug that never arrived ok

    is 4 year i play is game ans is 4 yours that bug are and you never make the necesary for resolve it


    **edited by DKMangler**

  • Stéfy
    Stéfy Member
    i send message in game support bug they no understand and when he send health pack this does not correspond to the loss suffered
    


  • DKMangler
    DKMangler Moderator Moderator

    @Stéfy i apologize for the inconvenience but only support can assist with sending HP

  • Stéfy
    Stéfy Member

    at moment just resolve that bug it since 4 year you say he here and you never fixe him