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Web Portal Infinite Loading Screen After Match

Macho_Man966662
Macho_Man966662 Member ✭
edited November 2020 in WEB PORTAL ISSUES ONLY

A few times now playing on the web portal I've had the loading screen continuously cycle but fail to load the game back in forcing me to restart and lose all of my health. This has happened twice to me so far playing on the portal and the 40 health pack cost is really starting to get rough for me.

Comments

  • Lord_Thunder_UK
    Lord_Thunder_UK Member ✭

    I've had this too. I try and remember to log out and back in again to refresh the game (after maybe 6-7 matches) but has happened at least once a day.

  • WBMatthews
    WBMatthews Member ✭✭✭

    Moving this post to Web Portal Issues.

  • Mr Handsome Rob
    Mr Handsome Rob Member ✭

    THis happens all the time for me too. sometimes after 15 matches sometimes after 30. I try not to go more than 30 matches in my head or then I get the webgl out of memory error.

  • paley13
    paley13 Dev Team Moderator

    @Macho_Man966662 @Lord_Thunder_UK @WBMatthews Are you playing on Chrome? Chrome and Firefox are the best browsers to play the Web game in.

    If you are playing in Chrome, can you make sure you have "Hardware Acceleration" enabled in Settings? This should make your browser perform better.

    forum_signature_paley13.png
  • Lord_Thunder_UK
    Lord_Thunder_UK Member ✭

    Thanks, but I am already using Chrome and Hardware Acceleration is switched on. I just log in and out a bit more now, so it seems ok

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