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Lost Account (edited)

I love this game and play it way too much but I've had some really poor experiences West Tech Support. I'm still owed well over $40 uh I didn't care about in the beginning until I felt disrespected! I spoke with 11 different members of your staff. And each one had me send screenshots dates times so much information repeatedly see each person the one guy Kareem had me send it twice through the little help feature, through email. Ultimately I was told my account somehow reset itself I lost all my items and most of my Superstars who were mostly 4 + 5 star. Initially I didn't care about the money but as we all know, some of these achievements rewards characters I'll take a very long time to acquire or upgrade. Then I was told that scopely was going to make it right and reimburse me and suddenly I got an email for help message from a different staff member saying hi I'm taking place of so-and-so and I have all of your name saved to most of y'all should be fired! And I'm pretty sure between scopely and WWE y'all can afford to give me back my stuff and three different people told me they found all of the lost data coinciding with all of the information and screenshots they made me send who is took forever such as superstars coins lyrics game cash and actual American dollars which is robbery! Even if you set aside the actual American currency that y'all stole from me? How hard is it just put my freaking guys back on. It was over 50 or 60 superstars ridiculous
Comments
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The profile with the nickname ЖМУР770757 disappeared. Please restore.
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the profile disappeared as soon as I connected to your facebook.
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Hey @Kneegan,
Im sorry to hear about all the troubles you had to go through. Unfortuantely, this is not the place to "complain" about it.
As mentioned in our Community Guidelines:
Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support but you can post game issues in the corresponding section of the forum.
- Do not post any Support tickets/replies and stick to our Privacy Policy.
Your thread title is also not very clear either and makes it hard for the team and other players to follow.
You said you have sent in several support tickets and they told you they will take care of it, if this is the case then i am very confident that you will get your account back. Just give it a little bit more time, even tho you already waited a long time.
I will forward your request to our Team again but please be aware, that we do not deal with support cases on this forum, this counts for everyone here. So whoever is read thing, please do not post your support issues here. Thanks.
Rather make sure you sent in a proper support ticket according to our little How-to to speed the process up:
Best,
Firpo
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Hey @AUTstar,
I understand you want your account back but this is not the right platform to achieve this. Please contact our Support team and have them take a look at it.
Please check our How-to for proper Support tickets:
And of course, make sure you read our Community Guidelines for your future posts here.
Best,
Firpo
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