⚠ BEFORE POSTING YOUR ISSUE:
1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.
Game not working on portal
Anybody knows why I can't run the game on portal? I tried other browser, tried clearing cookies, but it didn't work. Game is working perfectly on Bluestacks.
Comments
-
Which browser are you using? Can you send a screenshot of what you see?
Make sure:
- You are not in incognito mode
- You have cookies enabled
- You are logged into Facebook
- You don't have a very small browser window (or else it will think it's a mobile/tablet device)
0 -
I am running it on Google Chrome. I am logged into Facebook. Running in full screen. This is what I see.
0 -
@Allman can you open your console (Chrome Inspector) and screenshot what you see? Screenshot any red error messages specifically (or your entire console window)
We will see if anything about your browser settings is causing the game to not load? In the meantime, can you also try it in another browser? Firefox and Chrome are best supported.
0 -
i will try on firefox
0 -
Tried on few other browsers, still same problem. I sent the console up there already.
0 -
Well, I just tried running it on Google again and it worked. Although it took like 5 mins to load. So, I guess problem is solved now!
0 -
@Allman glad to hear it started working! The first time you start the game it can take some time to load. After that, the loading times are much quicker. However, it should never be 5 minutes (even the first time) - so we will look into this.
0
Categories
- All Categories
- 160 General News & Information
- 157 ANNOUNCEMENTS
- 3 FORUM GUIDELINES
- 8.1K WWE Champions
- 4.4K DISCUSSIONS
- 1.1K STRATEGIES, TIPS & TRICKS
- 2.6K TECHNICAL SUPPORT
- 440 WWE Champions Community
- 367 FACTION SEARCH AND RECRUITMENT