⚠ BEFORE POSTING YOUR ISSUE:


1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
2. Read and use our REPORTING GUIDE before posting your issue
3. Follow our Support Ticket Guide to prevent misunderstandings with the Support.

Game Account didn't open

batoolfatima
batoolfatima Member
edited March 2021 in WEB PORTAL ISSUES ONLY

My account is not being opened on the web

Comments

  • paley13
    paley13 Dev Team Moderator

    @batoolfatima make sure your Facebook is connected to your profile in the mobile game first. Then the Web Portal will recognize your profile.

    If you are still having issues with this, make sure to contact Customer Support and they will help you connect your accounts to Web.