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Game is broken

mike2334
mike2334 Member ✭✭✭
edited September 2023 in GENERAL DISCUSSIONS

Today game won't load at all and when it does load it gives error messages. I hope it counted me getting tickets for blitz.

WWE Champions_2023-09-18-15-09-25.jpg WWE Champions_2023-09-18-15-23-25.jpg


Comments

  • ⚠BEFORE POSTING YOUR ISSUE:

    1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
    2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
    3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


    What exactly is not working?

    Can't open the game

    Where in the game did it happen?

    Game opening

    What are the steps to reproduce it?

    opening the game

    When or since when did it happen?

    Just now

    How often do you experience this issue?

    Just now

    What device are you playing on?

    Mi 11x

    Which OS and game version?

    Android and 0.625

    What is your in-game name (case sensitive!) - (obviously also your Forum name)

    kInG885902

    What have you tried so far to fix it on your side?

    Restarted

    Screenshot_2023-09-19-00-51-06-872_com.scopely.whiplash.jpg


    Any Screenshots or videos of the issue that help us to understand it better?

  • same here , error every time , assuming the server is down

  • DKMangler
    DKMangler Moderator Moderator

    The team is aware and working on a solution. Thank you

  • mike2334
    mike2334 Member ✭✭✭
    edited September 2023

    Awesome! Hopefully they fix it soon and I hit claim on my blitz tickets will it even count because it went dark but then bugged out immediately after.

  • Screenshot_2023-09-19-00-51-06-872_com.scopely.whiplash.jpg

    ⚠BEFORE POSTING YOUR ISSUE:

    1. Check if it exists already in BUGS/ISSUES UNDER INVESTIGATION
    2. Typical Support cases like lost in-game items, account reports, etc. should always go directly to the Support.
    3. You can help us fix your problem if you fill in the questionary below (DO NOT DELETE IT!)


    What exactly is not working?


    Where in the game did it happen?

    Just now

    What are the steps to reproduce it?


    When or since when did it happen?


    How often do you experience this issue?

    Just now

    What device are you playing on?

    Mi 11x

    Which OS and game version?

    Android 0.625

    What is your in-game name (case sensitive!) - (obviously also your Forum name)

    kInG889502

    What have you tried so far to fix it on your side?

    Restarting

    Any Screenshots or videos of the issue that help us to understand it better?

  • Screenshot_2023-09-19-01-02-59-567_com.scopely.whiplash.jpg

    My network is fine

  • Screenshot_2023-09-19-01-17-32-285_com.scopely.whiplash.jpg

    U can see in the top my wifi was connected

  • Raithe
    Raithe Member

    Same issue since 3 pm when events switched over. Have not been able to get into game since

  • They are aware and "working" on a fix , until then we wait fellas and hopefully noone lost out on claims.

  • mike2334
    mike2334 Member ✭✭✭
    edited September 2023

    Been down almost 2 hours now can we get an update? I hope we are all well compensated for this inconvenience.

  • Raithe
    Raithe Member

    Been over 2 hours. Servers seem completely down

  • mike2334
    mike2334 Member ✭✭✭

    Update for you faction mate was in playing when it was just working hit just a gem swipe for 1.4 million damage then did a move game crashed. @DKMangler

  • mike2334
    mike2334 Member ✭✭✭
    edited September 2023

    Also said he was fighting Balor blocked everything in the next match. Balor blocked everything not the champ he was using to fight him.

  • mike2334
    mike2334 Member ✭✭✭
    edited September 2023

    Moments are completely gone

    WWE Champions_2023-09-18-18-33-51.jpg

    Update its back now.

  • Raithe
    Raithe Member

    Still down?

  • Raithe
    Raithe Member

    Seems to be down again can't get in at all. Was in for a bit then it kicked me and have not been able to play

  • Raithe
    Raithe Member

    Got in for a bit, now no longer can. Any update/timeframe? Not se ing any announcement

  • AK77
    AK77 Member ✭✭✭

    Tomorrow. One hogan shard will be your compensation

  • Today I am opened game but is showing server down I will try so many times but game not open solve this problem

  • Still not working! Usual radio silence from Scopes.

  • Oreilly86
    Oreilly86 Member ✭✭✭

    We wont get anything as compensation for this issue. Typical Scopely

  • Stagger Lee
    Stagger Lee Moderator Moderator

    it wasn't a scopely issue it was amazon web services.

  • Oreilly86
    Oreilly86 Member ✭✭✭

    Yeah and we know that scopely dont care about the community

  • so if it wasn’t scopely how was everyone getting the 6sb priest in place of Hayley huggable? Was it two separate issues?