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Profile flagged and blackballed

Someone hacked my profile and said some nasty things about scopley and now I can’t get any new characters from loot or bags no matter how much I have spent. It’s been well over 6 months since I have pulled anyone new of value while my faction is getting all the new characters left and right. It’s unfair and apparently there is nothing they will do except keep me flagged. Since this is how they are going to be, I am heavily considering closing my account and deleting the game.

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