A Very Scopely Thanksgiving

Svoboda1

Last week, my account broke for whatever reason and I was presented with the start a new game nonsense. Tried all of the tried and true methods -- logging out/back in to FB, deleting the cache/game, etc. No dice.

Opened a ticket in game asking them to restore my account. Get no response for two days because they're apparently swamped. Meanwhile, in my faction's FB group, 3-4 others had their account go poof at the same time mine did. Finally after 2 days, my account gets restored. I made it a point to make several posts in that ticket each day as it could prove I had signed into the app because I knew I was losing progress on the Daily Rewards.

So I asked here if they'd reimburse since this was not of my own doing and a fine moderator said they should, just to contact in game support. So I jumped back into my ticket making the request and did not hear anything for 2 more days.

This morning support responded back with: "Unfortunately, we are unable to provide adjustments for the missed opportunities in the Daily Login Rewards due to account issues. We hope you understand. For any other concerns, feel free to let us know."

A Very Scopely Thanksgiving.

Eli

https://community.wwechampionsgame.com/discussion/2617/a-very-scopely-thanksgiving

I looked back all the thread you commented on and none of them had any moderator telling you anything would or should be reimbursed.

No one on the forum, including the moderators have anything to do with the game support or the decisions they take. Which is why it's even in the community guideline not to discuss support issues on the forum.

Svoboda1

https://community.wwechampionsgame.com/discussion/comment/17057#Comment_17057

This community is worthless. Got it.

Back to the Reddit sub for me.

Eli

https://community.wwechampionsgame.com/discussion/comment/17093#Comment_17093

No offence but this community and it's players are far from worthless, on the other hand trying to discuss support issues when the forum guidelines clearly mention not to do it and lying about being told something you were not, is worthless...