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missing purchase

tery0486
tery0486 Member
edited October 2023 in GENERAL DISCUSSIONS

Are you stupid? After paying, it said that the 6 Loots were not lost, but that the payment was actually paid, so you should get 6 Loots or superstars for that price..

I have cerebral palsy disorder, so I install LDPlayer9 and play games on PC.. If you proceed with the payment on the game app, if you choose the loot to buy, you will get your Google password.. If you type the password, you wait for about 5 seconds while you pay with Google Pay through Naver Pay, and when you press the ESC key, the loot comes in, the coin and cash come in, and the VIP score comes in.. On October 18th, strangely, the payment failed.. So I tried to pay again.. But I didn't get any messages and I couldn't pay.. So I looked at my bank account balance that was bitten by Naver. What's wrong with this? It was paid.. But the loot 6 didn't come in on the game app..

Isn't it natural to ask for six Loots or a superstar for 11,000 won?

And you've never paid and paid for only 24 days since October 18th, right? The reason is that if the payment fails, you'll only take time and eat money..

http://naver.me/5EaaMn5R

Comments

  • Stagger Lee
    Stagger Lee Moderator Moderator
    edited October 2023

    You'll need to work with the in game support team for this. We aren't able to assist on purchases. You could also try contacting google or the third party platform you use because it sounds like scopely may not have received payment confirmation from google.

  • tery0486
    tery0486 Member
    edited November 2023

    Even if the payment was failed due to 100% my mistake (the esc key was pressed in a row), the money was withdrawn from the bank account for now, and even if you can't give 6 Loots after the event, isn't it 11,000 won usually a 5-star superstar payment price? Right? What are you doing??

    Are you stupid? After paying, it said that the 6 Loots were not lost, but that the payment was actually paid, so you should get 6 Loots or superstars for that price..

    I have cerebral palsy disorder, so I install LDPlayer9 and play games on PC.. If you proceed with the payment on the game app, if you choose the loot to buy, you will get your Google password.. If you type the password, you wait for about 5 seconds while you pay with Google Pay through Naver Pay, and when you press the ESC key, the loot comes in, the coin and cash come in, and the VIP score comes in.. On October 18th, strangely, the payment failed.. So I tried to pay again.. But I didn't get any messages and I couldn't pay.. So I looked at my bank account balance that was bitten by Naver. What's wrong with this? It was paid.. But the loot 6 didn't come in on the game app..

    Isn't it natural to ask for six Loots or a superstar for 11,000 won?

    And you've never paid and paid for only 24 days since October 18th, right? The reason is that if the payment fails, you'll only take time and eat money..

    5.jpg


  • tery0486
    tery0486 Member
    edited November 2023

    Are these crazy? I can't believe the receipt report from Google is irrelevant.. If it was paid normally, you'd get six new bar nausea trophies, coins, posts and VIP scores, and now you're just going to eat money without giving a prize, thieves, here's your answer

    "It seems your concem isn't related to the issue you've selected in your ticket kindly contact us again if you have further queries"


    Even if the payment was failed due to 100% my mistake (the esc key was pressed in a row), the money was withdrawn from the bank account for now, and even if you can't give 6 Loots after the event, isn't it 11,000 won usually a 5-star superstar payment price? Right? What are you doing??

    Are you stupid? After paying, it said that the 6 Loots were not lost, but that the payment was actually paid, so you should get 6 Loots or superstars for that price..

    I have cerebral palsy disorder, so I install LDPlayer9 and play games on PC.. If you proceed with the payment on the game app, if you choose the loot to buy, you will get your Google password.. If you type the password, you wait for about 5 seconds while you pay with Google Pay through Naver Pay, and when you press the ESC key, the loot comes in, the coin and cash come in, and the VIP score comes in.. On October 18th, strangely, the payment failed.. So I tried to pay again.. But I didn't get any messages and I couldn't pay.. So I looked at my bank account balance that was bitten by Naver. What's wrong with this? It was paid.. But the loot 6 didn't come in on the game app..

    Isn't it natural to ask for six Loots or a superstar for 11,000 won?

    And you've never paid and paid for only 24 days since October 18th, right? The reason is that if the payment fails, you'll only take time and eat money..

    5.jpg


  • Stagger Lee
    Stagger Lee Moderator Moderator

    Again the forum team can't look into payment related issues only the in game support team can do this. It's possible that scopely never received the notification from google even if you have a receipt for it. If that's the case you would go through google to get a refund on it.

  • tery0486
    tery0486 Member
    edited November 2023

    You kept saying the wrong things, so I combined the two files.. Problem. You know I only put up one shot where I do it, right? I can't live without losing money, so let's see who wins

    For your information, this article is posted on 2 Facebook and blog.. When I downloaded the receipt from Google email, it was saved as an eml file.. I couldn't give this to you at all?

    Are these crazy? I can't believe the receipt report from Google is irrelevant.. If it was paid normally, you'd get six new bar nausea trophies, coins, posts and VIP scores, and now you're just going to eat money without giving a prize, thieves, here's your answer

    "It seems your concem isn't related to the issue you've selected in your ticket kindly contact us again if you have further queries"

    Even if the payment was failed due to 100% my mistake (the esc key was pressed in a row), the money was withdrawn from the bank account for now, and even if you can't give 6 Loots after the event, isn't it 11,000 won usually a 5-star superstar payment price? Right? What are you doing??

    Are you stupid? After paying, it said that the 6 Loots were not lost, but that the payment was actually paid, so you should get 6 Loots or superstars for that price..

    I have cerebral palsy disorder, so I install LDPlayer9 and play games on PC.. If you proceed with the payment on the game app, if you choose the loot to buy, you will get your Google password.. If you type the password, you wait for about 5 seconds while you pay with Google Pay through Naver Pay, and when you press the ESC key, the loot comes in, the coin and cash come in, and the VIP score comes in.. On October 18th, strangely, the payment failed.. So I tried to pay again.. But I didn't get any messages and I couldn't pay.. So I looked at my bank account balance that was bitten by Naver. What's wrong with this? It was paid.. But the loot 6 didn't come in on the game app..

    Isn't it natural to ask for six Loots or a superstar for 11,000 won?

    And you've never paid and paid for only 24 days since October 18th, right? The reason is that if the payment fails, you'll only take time and eat money..

    7.jpg


  • tery0486
    tery0486 Member
    edited November 2023

    I'm glad we're talking now, and I hope you know that there are some users who are lying, but there are others who are not lying, so please give me the weekly prize Palooza you offered

    And copy.. Why did you ask me to write an e-mail if I was only going to write a message on the game app that couldn't be translated...

This discussion has been closed.