Create category for account recovery

Create a closed category for account recovery. (No comments allowed only read the post). This way the traffic doesn’t always get stuck on technical support. Explain what he or she needs to recover their account. otherwise you’ll keep getting account recovery posts and will have to respond the same every time. To me it eats up admin/moderator/community time and could be used on other posts

Below is what’s posted on My FB

You can tailor it to requirements in order to get rid of the posts

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unofficial: Account recovery guide Announcement. 

******Start Step 1 if your account is completely gone and you have access to a temporary account. 

***If your Facebook log on did not work start on step 7 or if you got the lvl 1 Webportal issue***

If your account was hacked and stolen start step 7 

1. Download WWE Champions

2. Go through tutorial

3. Create temporary account name 

4. Try to log into Facebook 

5. Click the right button to restore

6. If it does not restore contact them in game support to open a ticket

7. In game support use this as template and edit it. 

Hello, 

Recover my account. I Did a factory reset to my phone however when I try to login to Facebook I think it attach my Facebook to this temporary account below is my information 

Temporary account name:

Correct Account name:

Coins: 

Cash: 

Vip: 

Level: 

Top 3 roster:

Number of Superstars: 

Talent size:

Faction:

Device: 

Receipt # & Date of Purchase: (provide screenshot)

Email:

10. You will receive a reply within 24-72 hours (covid and lock down dependent.)

11. If nothing else is needed your account should automatically be loaded 24-72 hours (day of the week dependent/holidays.)